Part Time Gaming Attendant

JOB SUMMARY

The Gaming Attendant is responsible for serving as an ambassador for guests by assuring quality guest service and a favorable gaming experience through payouts and general assistance as it pertains to the gaming floor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Attend to and address guest needs and inquiries in a timely manner.
• Witness, approve, perform and verify gaming jackpots and fills.
• Monitor gaming activities in assigned area for gaming cheating or unusual activities.
• Keep work area in a clean and orderly manner.
• Provide change to guests.
• Account for change bank funds according to the cash handling policy.
• Make minor repairs to the gaming machines.
• Ensure compliance with the Bank Secrecy Act (BSA) and the property’s BSA policy.
• Monitor for suspicious transactions as defined by the BSA.

REQUIRED SKILLS AND ABILITIES

• Maintaining positive and productive relationships among all Team Members and guests.
• Oral and written communication skills
• Willingness to assume overall responsibility relative to the performance of the position.

EDUCATION AND EXPERIENCE

• A high school diploma or GED equivalent
• One year of guest service experience in a gaming industry is preferred.
• Ability to obtain a valid Racing License

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The physical demands described here are representative of those that must be met by an Team Member to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate to loud.
• The Team Member is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.