Jobs · Customer Service · Alabama

Part Time - Fulfillment Associate - Flexible

Lowe's Companies, Inc. · Anniston, AL · 2 wk ago
Customer Service$86/hrPart-time

Lowe's Companies, Inc. is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. The company employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers.

About the role

Support the needs of the business by fulfilling customer orders accurately and efficiently while maintaining a clean, organized, and safe work environment. Operate powered equipment and deliver excellent customer service in a retail fulfillment setting.

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time.
  • Keep staging areas clean, organized, and safe.
  • Deliver excellent service by choosing high-quality items, validating orders, answering questions, and connecting customers with associates when needed.
  • Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) while following all safety requirements.
  • Support inventory accuracy using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
  • Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management.
  • Report safety or theft concerns promptly.
  • Achieve daily responsibilities with a customer-first mindset, strong communication, and teamwork skills.
  • Perform other duties as assigned to support business needs.

Requirements

  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months of experience using common retail technology, such as smartphones and tablets.
  • Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not already certified).

Qualifications

  • High school diploma or GED (preferred).
  • 6 months of retail experience (preferred).
  • 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in a related department (e.g., kitchen, plumbing, electrical, lawn and garden) (preferred).
  • 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles (preferred).

Benefits

For information regarding benefit programs and eligibility, visit Lowe’s Benefits.

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