Jobs · Customer Service · Ohio

Part Time - Fulfillment Associate - Flexible

Lowe's Companies, Inc. · Elyria, OH · Yesterday
Customer Service$86/hrPart-time

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Based in Mooresville, N.C., Lowe's supports communities through programs focused on safe, affordable housing, community spaces, skilled trade development, and disaster relief.

About the role

Fulfill customer orders accurately and on time while maintaining a clean, organized, and safe work environment. Operate powered equipment and provide excellent service by selecting high-quality items, validating orders, and assisting customers as needed.

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time.
  • Keep staging areas clean, organized, and safe.
  • Deliver excellent service by choosing high-quality items, validating orders, answering questions, and connecting customers with associates when needed.
  • Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
  • Support inventory accuracy using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
  • Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management.
  • Report safety or theft concerns promptly.
  • Achieve daily responsibilities with a customer-first mindset, strong communication, and teamwork.
  • May be assigned other duties to support business needs.

Requirements

  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months of experience using common retail technology, such as smartphones and tablets.
  • Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not already certified).

Qualifications

  • High school diploma or GED (preferred).
  • 6 months of retail experience (preferred).
  • 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in a related department (e.g., kitchen, plumbing, electrical, lawn and garden) (preferred).
  • 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles (preferred).

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding benefit programs and eligibility, visit Lowe's Benefits.

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