Jobs · Customer Service · Ohio

Part Time - Fulfillment Associate - Flexible

Lowe's Companies, Inc. · Lancaster, OH · 3 wk ago
Customer Service$86/hrPart-time

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. The company employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers.

About the role

Fulfill customer orders accurately and efficiently while maintaining a clean, organized, and safe work environment. Operate powered equipment and support inventory accuracy with a customer-first mindset.

Responsibilities

  • Pick, stage, inspect, and fulfill customer orders accurately and on time.
  • Keep staging areas clean, organized, and safe.
  • Deliver excellent service by selecting high-quality items, validating orders, answering customer questions, and connecting customers with the right associates when needed.
  • Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
  • Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
  • Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management.
  • Report safety or theft concerns promptly.
  • Achieve daily responsibilities with strong communication, teamwork, and a customer-first mindset.
  • Perform other duties as assigned to support business needs.

Requirements

  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months of experience using common retail technology, such as smartphones and tablets.
  • Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not already certified).

Qualifications

  • High school diploma or GED (preferred).
  • 6 months of retail experience (preferred).
  • 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in a related department (e.g., kitchen, plumbing, electrical, lawn and garden) (preferred).
  • 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles (preferred).

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