Part time Front Desk Receptionist
Westborough Behavioral Healthcare Hospital · Westborough, MA · 1 mo ago
On-siteAdministrative$18.37–$25.34/hrFull-time
About the role
Westborough Behavioral Healthcare Hospital is seeking a warm and welcoming Front Desk Receptionist to support essential front desk functions.
Responsibilities
- Screens for safety and directs incoming calls or visitors to the appropriate individual or department
- Ensures each receives the best customer care
- Answers questions/inquiries as needed
- Researches and follows up on inquiries that require more in-depth information
- Collaborates with Administrative, Clinical and Medical staff in both routine and emergency situations
- Ensures compliance with applicable regulations and adheres to hospital policy and procedure
- Accepts and completes special projects timely as may be assigned
- Maintains prompt and regular attendance
Requirements
- High School Diploma/GED required, Associate or Bachelor degree a plus
- Minimum of 1 year customer service and or business office experience. Some health care related experience a plus
- Superior verbal communication skills
- Ability to easily establish rapport, present information and respond to questions from clients and the general public
- Familiarity with Microsoft Office Suite (Outlook, Word and Excel) and supporting hospital software applications
- Ability to work respectfully with and adapt to co-workers
- Strong organizational and problem-solving skills, and ability to multi-task when necessary
Benefits
- 401K
- Medical
- Dental
- Vision
- Paid Time Off
- HSA/FSA
- Flexible Spending Accounts
- Company Paid: Life, Short-Term and Long-Term Disability Coverage
- Tuition Reimbursement