Jobs · Administrative · Florida

Part Time Front Desk

FirstService Residential · Miami, FL · 2 mo ago
Administrative$18/hrPart-time

As a Front Desk Associate, you’ll work independently without direct supervision, using strong communication, telephone, and customer service skills. You’ll be detail-oriented and able to multitask while meeting and greeting residents and managing guest and service provider check-ins/outs.

Responsibilities

  • Demonstrate excellent customer service, communication, and time management skills.
  • Monitor Emergency Response System.
  • Greet and direct residents, guests, and invitees.
  • Monitor and control Electronic Security Control Systems.
  • Respond to emergency situations in a timely and efficient manner.
  • Monitor and control access to the building.
  • Maintain daily logs, records, and forms.
  • Resolve and follow up on all complaints/issues.
  • Maintain a safe and secure environment throughout the building/property(s).
  • Follow safety procedures and maintain a safe work environment.
  • Perform other duties as assigned by the on-site property manager.

Requirements

  • High school diploma or equivalency preferred; college-level courses in business or hospitality a plus.
  • Two to three years of business experience preferred.
  • Computer literacy and familiarity with information system hardware/software preferred.
  • Effective written and verbal communication skills.
  • Multiple language fluency is desirable.
  • Strong customer service, communication, and interpersonal skills.

Physical Requirements

  • Ability to lift 30–50 lbs.
  • Work in an upright standing or sitting position for long periods.
  • Handle, finger, grasp, and lift objects and packages.
  • Reach with hands and arms.
  • Communicate, receive, and exchange ideas and information verbally and in writing.
  • Navigate the property/building quickly and easily to meet job functions.
  • Complete all required forms.
  • Ability to work extended hours and weekends based on project requirements.
  • Respond to emergencies in a timely manner.

Schedule

Saturday, Sunday, and Tuesday, 3:00 PM – 11:00 PM

Pay

$18.00 per hour

Benefits

  • Full comprehensive benefits for full-time non-exempt associates, including multiple medical plan options, dental, and vision.
  • Time off benefits and paid holidays.
  • 401k with company match.
  • Occasional travel may be required for training and company functions.

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