Part-Time Front Desk and Sales Team Member

About the role

We are looking for an energetic, friendly, and motivated Part-Time Front Desk & Sales Team Member to join our team. This role is much more than working the front desk; you will be an important part of creating an amazing member experience while helping us grow our community. The ideal candidate enjoys fitness, loves being around people, and brings a welcoming, positive attitude every day. You should be outgoing, dependable, motivated, and comfortable building relationships and asking for the sale.

Responsibilities

• Member Experience:
  • Welcome every member and guest with a warm, positive, and energetic attitude.
  • Create a friendly, welcoming environment where everyone feels comfortable and excited to be part of the SPENGA community.
  • Build genuine relationships with members and help create a strong studio culture.
  • Answer questions about memberships, classes, schedules, policies, and studio events.
  • Help maintain a clean, organized, and inviting studio.
• Sales & Lead Follow-Up:
  • Take an active role in generating new memberships and helping the studio reach sales goals.
  • Make consistent follow-up calls and texts to new leads and prospects.
  • Follow up with guests who have visited but have not yet joined.
  • Schedule and confirm intro visits and trial workouts.
  • Conduct studio tours and explain the SPENGA experience and membership options.
  • Understand each prospect’s goals and recommend the membership that best fits their needs.
  • Confidently ask for the membership sale and overcome common objections.
  • Re-engage past leads and former members.
  • Track leads, follow-ups, appointments, and sales accurately.
• Member Engagement:
  • Check in with new members and help them feel comfortable and connected.
  • Encourage members and celebrate their progress and milestones.
  • Promote studio events, challenges, referrals, and community activities.
  • Help identify opportunities to reconnect with members who may be disengaging.

What We’re Looking For

• Must enjoy fitness and have a genuine interest in helping others reach their goals.
• A welcoming, positive, and upbeat personality is a must.
• Outgoing and comfortable talking with people.
• Strong communication and relationship-building skills.
• Comfortable making phone calls and having sales conversations.
• Motivated by goals and results.
• Reliable, professional, and accountable.
• Previous sales, fitness, hospitality, or customer service experience is a plus—but attitude and personality are most important.
• Weekday morning availability is required.

Benefits

• Employee discounts
• Flexible schedule
• $15/hour
• Sales commission opportunities
• Free SPENGA membership
• Opportunities for additional hours based on performance and studio needs