PART-TIME - Front Desk Agent - $16 hr - $150 Sign On Bonus after 90 days - PART-TIME

Responsibilities

• Aid guests efficiently, courteously, and professionally.
• Maintain high service and hospitality standards.
• Promptly address guest concerns and ensure satisfaction.
• Post guest charges, collect payments, and handle cash transactions.
• Manage guest mail and messages with confidentiality.
• Stay updated on hotel policies, programs, and special offers.
• Communicate guest feedback to relevant departments and management.
• Respond promptly to calls, visitors, and team member needs.
• Maintain knowledge of hotel safety and emergency procedures.

Qualifications

• A high school diploma or equivalent preferred.
• Prior hospitality or customer service experience is a plus.
• Strong interpersonal and communication skills.
• Ability to multitask and maintain professionalism.
• Detail-oriented with strong organizational skills.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

Why Join Concord?

We invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity. We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!