Part Time Fitness Ambassador

About the Role

A Fitness Ambassador is the heartbeat of the club—the first hello, the go-to helper, and the friendly face that keeps members coming back. This entry-level role is perfect for launching a career in fitness, leadership, or wellness. No experience is required, just great energy and a people-first mindset.

Responsibilities

• Greet members with enthusiasm and make everyone feel welcome.
• Be a visible, approachable presence on the fitness floor.
• Assist with check-ins, questions, and member needs.
• Promote programs, events, and club offerings.
• Help maintain a clean, safe, and motivating environment.
• Build relationships—know names, celebrate wins, and encourage progress.
• Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App.
• Provide orientation and guidance to new members on basic workout routines and equipment use.
• Demonstrate basic knowledge of cardio, strength, and functional training equipment (training provided).
• Assist members with proper equipment use and safe techniques.
• Support member retention by building rapport and encouraging positive workout experiences.
• Foster a welcoming and inclusive environment aligned with the club’s "Judgement Free Zone" philosophy.
• Engage with members on the fitness floor to provide encouragement and support.
• Promote club programs, personal training services, and special events.
• Assist with member check-ins, club tours, info calls, account inquiries, and membership updates.
• Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas.
• Conduct light maintenance checks (changing pads, screws/nuts/bolts, lubing rods, etc.) and promptly report any issues.
• Maintain a safe, organized, and visually appealing club environment.

Requirements

• Outgoing, friendly, and naturally great with people.
• Energized by helping others and being on the move.
• Confident communicator with a positive attitude.
• Reliable, punctual, and ready to take ownership.
• Passionate about fitness, wellness, or personal growth.
• 18+ years of age.

No fitness background? No problem. We’ll train you—personality and effort matter most.

Benefits

• Growth opportunities—over 90% of our management team started as entry-level team members.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership.

Pay

Part-time starting at $XX per hour, with a raise upon certification and future tenure-based increases.

Career Progression

• Level 1 Fitness Ambassador: Uncertified, actively working toward certification.
• Level 2 Certified Fitness Ambassador: Certified with NCSF or other nationally accredited certification.

Clear pathways into trainer, club management, or leadership roles.