Part-Time Field Services Representative

Major Responsibilities

• Support day-to-day field service activities, including device preparation, coordination, and shipment.
• Conduct routine facility rounds to support workflow, answer questions, and reinforce standard processes.
• Assist with identifying eligible devices and promoting program participation and value.
• Educate and support customer staff on basic workflows, tools, and best practices.
• Monitor activity and communicate issues, opportunities, or improvements to leadership.
• Participate in in-services, training sessions, and feedback-gathering activities.
• Assist with basic reporting, data collection, and use of internal systems as directed.
• Work assigned schedules, including extended or on-call hours when business needs require.

Minimum Job Requirements

• HS Diploma or equivalent
• Valid driver's license with ability to travel to assigned locations
• Ability to obtain and maintain required facility credentials
• At least one year of experience in a healthcare, customer service, sales, or field-based role
• Ability to lift up to 30 pounds
• Ability to travel frequently, including occasional overnight travel
• Flexibility to work non-standard hours as needed

Preferred Qualifications

• Experience in a healthcare or clinical environment
• Strong communication and customer service skills
• Ability to manage tasks effectively in a fast-paced, field-based setting

Pay

$19.75 - $28.75 Hourly

Benefits

• Health insurance
• Life and disability insurance
• 401(k) contributions
• Paid time off
• Employee Assistance Program
• Employee Resource Groups
• Employee Service Corp