Part-time Educator | Old Town
About the role
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive and growth‑focused environment for our people.
The Educator role is the foundation of our success as an organization. Educators are experts in creating world‑class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top‑quality product education, and speaking authentically about our community and culture.
Responsibilities
- Guest (i.e., Customer) Experience: Interact with guests to ensure a great experience that values their time; assess needs to provide customized purchase and return solutions; provide technical product education; conduct accurate and timely transactions and execute omnichannel programs (buy online/pickup in store, phone sales, ship from store); move dynamically on the floor to engage guests; receive feedback and partner with store leadership to “make it right.”
- Working With Others: Contribute to a respectful and inclusive team environment; establish supportive relationships with all team members; collaborate to ensure optimal guest experience and support store operations.
- Operations: Perform product presentation tasks (restocking, relocating items, etc.) according to company standards; use in‑store technology to support operations and guest experiences; perform cleaning tasks to maintain a luxury environment; adhere to people safety policies and procedures; comply with applicable policies, procedures, laws, and regulations.
Requirements
- Eligibility: Must be legally authorized to work in the country where the store is located; must be 18 years of age or older; must provide proof of the Right to Work and any required local legislative documentation (EMEA only); must have ability to travel to the assigned store with own transportation.
- Availability: Willing to work a flexible schedule including evenings, weekends, and holidays.
- Other Willingness Requirements: Comfortable working in an environment with bright lights and loud music; able to move through the store for most of a shift; able to lift boxes up to 30 lb (13.6 kg); willing to work both as part of a team and independently.
- Job Assets (nice to have): High school diploma, GED, or equivalent.
Skills & Core Values
- Inclusion & Diversity – creates/supports an inclusive environment that values and celebrates differences.
- Integrity/Honesty – behaves in an honest, fair, and ethical manner.
- Guest Experience – enjoys working with, understanding, and helping guests.
- Personal Responsibility – accepts accountability for actions and is dependable.
- Self‑Awareness – aware of how words or actions may be perceived or affect others.
- Collaboration and Teamwork – works productively with others to achieve goals and seeks diverse perspectives.
- Enthusiasm – is enthusiastic about one’s own work and looks for ways to make work fun and engaging.
Compensation & Benefits
Base Pay Range: $20.50 – $23.59 per hour (subject to minimum wage in the location).
Target Bonus: $2.00 per hour.
Total Target Base Pay Range: $22.50 – $25.59 per hour.
lululemon’s compensation philosophy rewards exceptional individual and team performance. Pay is based on market location and may vary with knowledge, skills, experience, and internal equity. Employees are eligible for a competitive bonus program, subject to eligibility requirements.
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top‑up
- Extensive catalog of development courses
- People networks, mentorship programs, and leadership series
Note: Incentive programs, benefits, and perks have eligibility requirements. The company may alter these programs, benefits, and perks at any time without advance notice.