Part-time Dock Hand - Panama City, FL - Watsons Landing

Position Overview

The Part-time Dock Hand at BlueGate Boat and RV Storage acts as a key partner to the General Manager, driving operational success throughout the marina. This role requires a hands-on leader with strong business insight, excellent customer service skills, and genuine passion for the marine industry. You’ll oversee seasonal staff, maintain top-quality facilities, and ensure a seamless customer journey—all while fostering a positive, high-performing culture.

Key Responsibilities

• Operational Leadership: Support daily operations including dock management, boat rentals, fuel services, and retail activities.

• Staff Management: Recruit, train, and supervise team members. Build a strong culture of teamwork, service excellence, and development.

• Customer Experience: Deliver exceptional service and resolve customer issues. Build lasting relationships with guests, vendors, and the local community.

• Facility Maintenance: Oversee docks, equipment, buildings, and grounds. Coordinate repairs, upgrades, and regulatory compliance.

• Regulatory Compliance: Maintain adherence to federal, state, and local regulations including USCG and environmental standards.

• Community Engagement: Represent the marina in community events, industry groups, and tourism initiatives.

• Safety & Security: Enforce safety protocols and protect marina assets.

Qualifications

• 5+ years in marina operations, hospitality, or related field.

• 3+ years in a leadership role (marine/boating experience highly preferred).

• Bachelor’s degree in business, hospitality, or marine operations preferred.

• Proficient with Word, Excel, Teams, and marina management software.

• Must be able to swim, lift 50 lbs., and work safely around water.

• Valid driver’s license required.

• Must pass pre-employment background check and drug screening.