Part time Dispatch Officer

Key Responsibilities

• Monitor emails, access control, and alarm systems in real-time.
• Monitor the facility's CCTV to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
• Dispatch field security officers and emergency responders during incidents.
• Manage incoming phone calls and alerts via internal communications system, national weather, and act quickly and decisively.
• Document incidents accurately in security electronic reporting platforms.
• Follow standard operating procedures and escalation protocols.
• Provide support during emergencies (fire, medical, intrusions, natural disasters).
• Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism.
• Operate facility badging software, including enabling and disabling badges.
• Provide security support for various client projects and events.
• Administer all client policies for controlling access to client property

Qualifications

• Must be at least 18 years of age or older
• High school degree or equivalent
• Professional demeanor and appearance
• Basic computer skills
• Must be able to multitask and prioritize assigned tasks
• Strong communication skills (verbal and written)
• Valid state security license
• Previous dispatch experience required
• Minimum of one year of security experience
• Must be able to pass pre-employment screening (background and drug)
• This position will require occasional crawling, crouching, climbing of stairs, kneeling, running, sitting, standing, stooping and walking for extended periods of time