Part-Time Data Coordinator

Do you want to support the Kansas City nonprofit community? Do you like variety in your work and want the opportunity to work with different nonprofit organizations in our community? Do you enjoy customer service, administrative support, and data entry? Do you have a strong attention to detail? SKC is looking for diverse candidates to join our team.

About the role

The Data Coordinator assists the Data Solutions Manager in providing database support, data entry, data clean up, and system implementation support to a broad range of 501(c)(3) organizations. We work with a number of CRM and database programs, as well as web interfaces. The position includes an emphasis on customer service, office administration, data entry, gift processing, data clean up, report generation and general database management.

Support Kansas City (SKC) is a nonprofit organization that enables other nonprofit organizations to focus on their missions by providing integrated expertise in financial management and other back office support in the greater Kansas City community.

Location and Schedule

SKC is located in Overland Park, KS. This position is for 20 hours of work per week. There is some flexibility available in establishing the regular, recurring schedule, e.g., mornings or afternoons. Work will occur Monday through Friday between 8:00 a.m. and 5:00 p.m. SKC is a hybrid-remote office. Following an initial probationary period of 90 days, the candidate will be eligible to work from home on Tuesday, Thursday, and Friday.

Responsibilities

• Process gift entry, receipting, and thank you letters
• Create lists, labels, and mail merges for clients, as well as new templates
• Generate standard monthly reports
• Create, organize and maintain written procedural documentation
• Optimize regular tasks for efficiency, and document changes
• Clean and format data in Excel, and perform imports
• Ensure data quality on an ongoing basis
• Maintain a conscientious attitude with careful attention to detail
• Provide exceptional customer service and client support
• Work on projects independently, but not autonomously
• Maintain confidentiality of client information
• Collaborate with other SKC staff members to maximize efficiency in meeting client needs and deadlines

Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

• High School diploma, GED, or equivalent credential
• Highly competent user of Microsoft Office including Excel, Word, Outlook
• Experience with CRM and/or donor management software, such as Salesforce, Raiser’s Edge
• Able to pick up new software and interfaces quickly
• Able to manage competing priorities for multiple clients
• Strong attention to detail
• Strong communication skills
• Strong command of written English and grammar for business
• Strong customer service skills
• Strong organizational skills
• Confidentiality
• Be a U.S. citizen or a permanent resident alien
• Able to work a regular in-office schedule during business hours
• Pass all background checks

Pay

The hourly pay rate will be between $19.00 to $24.00 per hour and will be commensurate with experience.

Benefits

• 68 hours of Paid Time Off annually
• 10 paid holidays per year
• Eligible to participate in a 401K match