Part Time Customer Service Representative

About the role

With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you!

Benefits

• Health benefits
• 401k with company match plus profit sharing
• Cross training
• Annual breakfast prepared by our owners

Pay

Hourly pay rate: $17.00

Schedule

Scheduled needed: 15 - 20 hours per week to include weekends

Responsibilities

• Assist customers with scheduling their deliveries
• Manage payments
• Skillfully acknowledge customer questions and concerns
• Work independently and on a small team to enhance the customer shopping experience
• Proactively resolve escalated customer issues
• Support sales and operations team members to advocate for every customer's concerns and requests
• Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events

Requirements

• Consistently provide genuine, friendly, personable and professional service
• Effective communication, interpersonal and organizational skills in person and on the phone
• Demonstrate excellent listening skills
• Ability to multi-task within a fast-paced service environment