Part-Time Customer Service Representative

About the Role

At National Fitness Partners, we don't just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience. We believe in the power of our people to make a difference. If you're looking for a career where your passion meets purpose, we want YOU on our team!

Responsibilities

• Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Qualifications

• Self-starters who pursue excellence.
• Problem solvers who deliver results.
• Positive energy with a real desire to help others.
• Always learning and growing toward success.

Pay

Starting at $11 per hour. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

Schedule

Tuesday 4PM-11:15PM, Friday 1PM-9:15PM

Benefits

• Growth Opportunities – over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership

This position is posted for the location at 118 S Fraser St, State College, PA, 16801