Jobs · Customer Service · New Jersey

Part Time Customer Service Representative $17 hourly

Customer Service$17/hrPart-time

What You'll Do

You will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.

What We Need From You

  • Consistently provide genuine, friendly, personable, and professional service.
  • Effective communication, interpersonal, and organizational skills in person and on the phone.
  • Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
  • Proactively resolve escalated customer issues.
  • Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
  • Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.

Requirements

Is Consistently to provide genuine, friendly, personable, and professional service. Effective communication, interpersonal and organizational skills in person and on the phone. Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. Proactively resolve escalated customer issues. Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.

Benefits

This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!

Pay

Hourly pay rate: $17.00

Schedule

Schedule needed: 20-25 hours per week to include both weekend days

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