Part Time Customer Service Associate
Benefits
- Free uniforms
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
About The Position
PostNet is looking for a friendly, dependable, and organized Part-Time Customer Service Associate to join their Lafayette team. This is a hands-on position where no two days are the same. Most weekday shifts are 12:00 PM to 6:00 PM, with a rotating Saturday shift from 9:30 AM to 3:00 PM at least every other Saturday. The number of weekday shifts will vary based on the Saturday rotation.
What You Will Do
- Greet customers and provide friendly, professional service
- Process shipments using UPS, FedEx, USPS, and DHL
- Help customers select shipping options based on cost, speed, and service needs
- Package customer items for safe shipment
- Receive, sort, and distribute incoming mail and packages
- Maintain accurate private mailbox and package records
- Absorb mailbox customers with mail and package pickups
- Accept prepaid package drop-offs
- Process customer transactions and payments
- Answer phones and respond to customer questions
- Absorb basic copying, scanning, printing, and document services
- Learn PostNet products and services and recommend appropriate solutions
- Maintain a clean, organized, and professional work environment
What We Are Looking For
- Strong customer service and communication skills
- Friendly, positive, and professional attitude
- Dependable and punctual
- Strong attention to detail and accuracy
- Comfortable using computers and learning new software
- Comfortable recommending products and services to customers
- Able to work independently and as part of a team
- Willingness to learn shipping, mailbox, and basic print services
- Able to stand for extended periods and lift packages up to 50 pounds
- Availability to work weekday afternoons and at least every other Saturday
Schedule
Approximately 16 to 22 hours per week
Weekday shifts primarily 12:00 PM to 6:00 PM
Saturday shifts 9:30 AM to 3:00 PM
At least every other Saturday is required
Additional hours may occasionally be available
Pay
$18.00 to $21.00 per hour based on experience and qualifications
Why Join PostNet
If you enjoy working with people, staying active, and having a variety of responsibilities, we'd like to hear from you. At PostNet, you'll work directly with customers while gaining experience in shipping, mail management, printing, and services used by individuals and local businesses every day. We provide training and are looking for someone who takes pride in helping customers, wants to learn, and can become a dependable member of our team.
Application
Candidates can apply to join the PostNet Lafayette team by submitting an application.