Part Time Customer Service Associate

Benefits: Free uniforms401(k)401(k) matchingBonus based on performanceCompetitive salaryFlexible schedule PostNet Lafayette CO Pay: $18.00 to $21.00 per hour Job Type: Part-Time Hours: Approximately 16 to 22 hours per week About The Position PostNet is looking for a friendly, dependable, and organized Part-Time Customer Service Associate to join our Lafayette team. This is a hands-on position where no two days are the same. Much of your day will be spent assisting customers at the counter, processing shipments, receiving and sorting mail and packages, and assisting our private mailbox customers. Most weekday shifts are 12:00 PM to 6:00 PM, with a rotating Saturday shift from 9:30 AM to 3:00 PM at least every other Saturday. The number of weekday shifts will vary based on the Saturday rotation. We're looking for someone who genuinely enjoys helping people, pays attention to details, and likes staying busy. Previous shipping experience is helpful but not required. We provide training on our systems and services. What You Will Do Greet customers and provide friendly, professional serviceProcess shipments using UPS, FedEx, USPS, and DHLHelp customers select shipping options based on cost, speed, and service needsPackage customer items for safe shipmentReceive, sort, and distribute incoming mail and packagesMaintain accurate private mailbox and package recordsAssist mailbox customers with mail and package pickupsAccept prepaid package drop-offsProcess customer transactions and paymentsAnswer phones and respond to customer questionsAssist with basic copying, scanning, printing, and document servicesLearn PostNet products and services and recommend appropriate solutionsMaintain a clean, organized, and professional work environment What We Are Looking For Strong customer service and communication skillsFriendly, positive, and professional attitudeDependable and punctualStrong attention to detail and accuracyComfortable using computers and learning new softwareAbility to stay organized and handle multiple responsibilitiesComfortable recommending products and services to customersAbility to work independently and as part of a teamWillingness to learn shipping, mailbox, and basic print servicesAbility to stand for extended periods and lift packages up to 50 poundsHigh school diploma or equivalentAvailability to work weekday afternoons and at least every other Saturday Preferred Experience Previous experience in retail, customer service, sales, shipping, packaging, mail handling, or a copy center is helpful but not required. Experience with UPS, FedEx, USPS, DHL, printing, graphic design, or Adobe software is a plus. Schedule Approximately 16 to 22 hours per week Weekday shifts primarily 12:00 PM to 6:00 PM Saturday shifts 9:30 AM to 3:00 PM At least every other Saturday is requiredAdditional hours may occasionally be available Compensation $18.00 to $21.00 per hour based on experience and qualifications. Candidates with relevant experience in retail, shipping, mailbox, print, or customer service may qualify for a higher starting rate. Why Join PostNet At PostNet, you'll work directly with customers while gaining experience in shipping, mail management, printing, and services used by individuals and local businesses every day. We provide training and are looking for someone who takes pride in helping customers, wants to learn, and can become a dependable member of our team. If you enjoy working with people, staying active, and having a variety of responsibilities, we'd like to hear from you. Apply today to join the PostNet Lafayette team. PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.