Part-Time Customer Experience Specialist (Leasing/Customer Service)

About the role

This position is a part-time opportunity at Creeks on Kirklevington Apartments in Lexington, KY. A flexible schedule is required, including weekends and evenings.

Responsibilities

- Put your upbeat attitude, communication skills, and creativity into action. - Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office. - Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text. - Answer all phone calls to the property and take detailed notes and information. - Ensure apartments are ready to show daily and for upcoming move-ins. - Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents. - Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters. - Assist in planning community events and social media marketing. - Organize package room daily as packages are delivered. - Maintain community-related communications and vendor relationships. - Begin to kick start your career with room to grow into future management positions.

Qualifications

- Enthusiastic and positive attitude. - Excellent verbal and written communication skills. - Ability to multitask and prioritize effectively. - Strong organizational skills. - Familiarity with apartment living and management concepts. - Basic computer skills, including Microsoft Office applications. - Flexibility to work weekends and evenings.

Skills

- Customer service orientation. - Problem-solving abilities. - Creativity and innovation. - Event planning and social media marketing skills.

Benefits

- Flexible schedule. - Opportunity to grow your career within the company.

Pay

- Competitive hourly rate based on experience.

Schedule

- Part-time, flexible schedule including weekends and evenings.