Part-Time Credit Card Program Associate (Days, Evenings, and Weekends)

Responsibilities

• Maintain a high standard of confidentiality and respect for privacy when working with customers.
• Professionally process completed applications, finish the checkout process and be knowledgeable to answer questions and potential issues relating to the Scheels VISA.
• Stock VISA materials daily throughout the store.
• Execute Card Member Appreciation Days or other special promotions at a high level according to standards set by the bank as well as Scheels Corporate Office.
• Maintain an orderly appearance of personal work space and surrounding areas.
• Communicate procedures and answer questions and offer to associates, customers and the general public.
• Assist the VISA Coordinator in completing the annual all store VISA compliance training.

Requirements

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”.
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
• Show respect and appreciation for others and Scheels.
• Arrive to work and meetings 10 minutes early.
• Show genuine interest and action in helping others before yourself, regardless of recognition or reward.
• Show teach-ability by consistent eagerness to listen, learn, apply knowledge and accept critical feedback.
• Adapt to a changing work environment.
• Apply concepts of basic math, grammar, punctuation and spelling.
• Communicate procedures and answer questions and offer to associates, customers and the general public.
• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Light work - Exerting up to 20 pounds of force occasionally, and/or to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Qualifications

• The ideal candidate will have a minimum of an associate’s degree from a 2-year college or technical school; or 1-2 years of related experience and/or training; or an equivalent combination of education and experience.

Skills

• Excellent communication and customer service skills (both written and verbal).
• Organizational skills, attention to detail and problem solving skills.
• Ability to calculate figures and amounts including but not limited to; discounts, percentages, interest, commissions, proportions and volume.
• Ability to apply basic concepts of algebra and geometry.
• Proficiency in Microsoft Office programs such as Excel and ability to learn Google systems like Drive, Google Docs, etc.

Benefits

• To see a full list of benefit offerings from Scheels visit scheels.com/careers.

Pay

• Not specified.

Schedule

• Must be available to work during the hours of 8am – 9pm Monday through Saturday, 11am – 7pm on Sundays.