Part-Time Corporate Sales and Events Specialist

About the role

Lake Metroparks is seeking a part-time Corporate Sales and Events Specialist to support the planning, coordination, and delivery of public and private events at Farmpark. Reporting to the Farmpark Corporate Sales and Events Manager, this position provides administrative and event support, coordinates communications and logistics, maintains accurate records, and provides courteous service to guests.

Responsibilities

• Respond promptly and professionally to telephone calls, emails, mail, and other communications about events, rentals, reservations, and department operations.
• Prepare, maintain, and organize event and rental contracts, invoices, records, correspondence, and related documents.
• Maintain accurate event, rental, program, and financial records and prepare monthly activity reports for the supervisor.
• Coordinate facility use and event logistics with Lake Metroparks staff, including event instructions, room or site setup, ranger support, alcohol-related requests, equipment, and related communications.
• Assist with event setup, delivery, and breakdown by preparing materials, monitoring event spaces, assisting guests, and communicating operational needs.
• Provide courteous guest service, share accurate information about Lake Metroparks, support visitor safety, and help events operate efficiently.
• Review department information on the Lake Metroparks website and submit update requests to the supervisor.
• Follow safety procedures, report hazards and incidents promptly, and help maintain a safe environment for participants, visitors, volunteers, and employees.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent.
• One to two years of experience in customer service, event coordination, public service, or related work.
• Valid driver’s license and ability to meet Lake Metroparks’ vehicle insurance requirements.
• Successful completion of a pre‑employment background check.
• Availability to work a variable schedule, including evenings, weekends, and holidays, and to work indoors and outdoors in varying weather conditions.
• Ability to work independently and collaboratively.
• Ability to operate Park District vehicles and equipment safely, as assigned.
• Employees must complete and maintain all required training, which may include safety, fraud prevention, ethics, harassment prevention, and job‑specific training.

Skills

• Proficiency with Microsoft Office applications, email, web‑based applications, social media platforms, and standard office equipment.
• Ability to use event management systems, electronic calendars, databases, and communication tools for coordination and recordkeeping.
• Ability to operate or assist with event equipment, office equipment, two‑way radios, carts, and other equipment used for assigned duties.
• Knowledge of basic event planning, coordination, and customer service practices.
• Knowledge of administrative recordkeeping, scheduling, and communication practices related to event operations.
• Basic knowledge of safety practices applicable to public events, visitor services, and working around farm facilities, live animals, and farm equipment.
• Clear verbal, written, and interpersonal communication skills.
• Organizational skills and attention to detail when maintaining event records, schedules, and communications.
• Customer service skills for working respectfully with visitors, clients, volunteers, employees, and community partners.
• Ability to communicate information to individuals and groups during events and visitor activities.
• Ability to use sound judgment and maintain professionalism when priorities or event conditions change.
• Ability to work independently and collaboratively to support event operations and Park District goals.
• Ability to interact with the public, coworkers, volunteers, and supervisors with tact, courtesy, integrity, and professionalism.
• Ability to identify problems, gather relevant information, communicate concerns, and help implement practical solutions.
• Ability to recognize and respond to visitor safety and operational needs in a working farm environment.
• Ability to adapt to varying schedules, weather conditions, event locations, and attendance levels.

Benefits

• Membership in the Ohio Public Employees Retirement System (OPERS).
• Paid leave after three years of eligible service.
• Mental health support and confidential services through the Employee Assistance Program (EAP).
• Additional benefits, including Northeastern Ohio Inter‑Museum Council membership and agency discounts.

Pay

Starting hourly rate: $13.00; maximum hourly rate: $16.00 (based on prior experience and education).

Schedule

Up to 28 hours per week; may include weekdays, evenings, weekends, and holidays based on operational needs.