Part Time Concierge

Responsibilities

• Manage administrative requests from residents
• Distribute packages and sign for deliveries
• Record resident service requests and ensure timely follow-up
• Audit and reconcile KeyTrak daily and weekly
• Complete all other tasks as assigned by the Property Manager

Customer Service

• Serve as the primary point of contact for the property
• Greet all customers, residents, and guests
• Ensure that all guests/customers are let into the building within a timely manner and directed appropriately
• Assist residents with directions, community information and services as well as information regarding the surrounding neighborhood
• Answer primary property phone line and deliver messages to the appropriate recipient
• Maintain professional dress and conduct at all times

Qualifications

• High school diploma or equivalent
• 1-2 years customer service or sales experience
• Availability to work during designated shift every day of the year, including all holidays but excluding vacation and sick hours
• Excellent computer and telephone skills
• Knowledge of intranet applications, printers, multi-line telephones, fax machine, photocopier
• Excellent English communication skills, both verbal and written