Part Time Concierge

About the role

We are seeking a friendly and professional Concierge to be the first point of contact for residents, guests, and vendors at our senior living community. This role provides hospitality, light clerical support, and assistance with daily resident needs.

About Jaybird Senior Living: We provide seniors with the exceptional care they deserve, in an extraordinary living environment. Our communities offer seniors the freedom to enjoy each day as they see fit, with the right level of care and support; helping them approach life with renewed confidence and purpose. Since 2004, we’ve created a culture where our staff can innovate and grow — while our residents thrive and their families enjoy peace of mind.

Responsibilities

• Greet and assist residents, visitors, and vendors with a welcoming and professional demeanor.
• Support residents with transportation, scheduling, personal shopping, and other special requests.
• Conduct community tours for prospective residents and guests.
• Assist with meal delivery, dining services, and hydration station setup.
• Manage resident mail, packages, and administrative tasks such as faxing, mailing, and document support.
• Respond to maintenance requests, submit work orders, and assist with emergency situations as needed.
• Participate in internal and external marketing events, in-services, and staff training.
• Maintain security awareness and follow concierge desk guidelines.

Requirements

• 1-3 years of customer service experience, preferably in senior living or hospitality.
• Excellent communication, organizational, and interpersonal skills.
• Comfort with basic technology, including Microsoft Word, Excel, Outlook, and internet use.
• Ability to lift up to 10 lbs., walk, stand, and perform light clerical duties.
• Professional, courteous, and able to handle multiple tasks in a fast-paced environment.

Benefits

• Competitive salary and bonus opportunities
• Health, dental, vision, disability, and life insurance
• 401(k) with match
• Paid time off and flexible hours
• Employee assistance program and on-demand pay

Schedule

Part time for evenings Monday - Friday 5p-8p; Weekend shifts 8a - 2p and 2p -8p.