Part Time Community Assistant

About the role

The Community Assistant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.

Responsibilities

• Regular/daily onsite attendance is required
• Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed
• Completes all leasing paperwork needed prior to move-in
• Affixes to lease audits, walking units, and turn process
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Affix to assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Contribute to the general upkeep and cleaning of office, common areas, and model
• Marketing & Outreach
• Affix to assist in implementing annual marketing plan outreach
• Assist in reviewing and completing market surveys/analysis on a continual basis to generate ideas and formulate plans
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
• Customer & Resident Relations
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Projects a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that immediate supervisor delegates

Requirements

• High School Diploma or Equivalent
• Ability to understand and perform all on-site software functions; basic computer skills required
• Must have basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• While performing the duties of this Job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms, and talk or hear
• The employee is frequently required to walk and sit
• The employee is occasionally required to stoop, kneel, crouch, or crawl
• The employee must occasionally lift and/or move up to 25 pounds

Qualifications

• Education/experience
• Ability to understand and perform all on-site software functions; basic computer skills required
• Must have basic knowledge of Fair Housing Laws and OSHA requirements

Skills

• Basic computer skills
• Understanding of Fair Housing Laws
• OSHA requirements

Benefits

Full-time employees also receive paid sick days and company holidays. Salary Range: $9 per hour to $9 per hour