Part Time Community Assistant

Essential Duties & Responsibilities

• Regular/daily onsite attendance is required.
• Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease.
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
• Completes all leasing paperwork needed prior to move-in.
• Affixes to lease audits, walking units, and turn process.
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
• Perform various administrative tasks as needed.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
• Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.).
• Contribute to the general upkeep and cleaning of office, common areas, and model.

Marketing & Outreach

• Aid in implementing annual marketing plan outreach.
• Assist in reviewing and completing market surveys/analysis on a continual basis to generate ideas and formulate plans.
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.

Customer & Resident Relations

• Manage excellent customer service and monitor service request turnaround and responsiveness.
• Projects a favorable image of the community to achieve property objectives and public recognition.
• Ensures consistency in dealing with residents on all matters.
• Enforces policies of the community that immediate supervisor delegates.

Education/Experience

• High School Diploma or Equivalent.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• While performing the duties of this Job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.
• The employee is frequently required to walk and sit.
• The employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.

Salary Range

$10.00 per hour to $12.00 per hour