Part Time Collections Representative

This is a part time position. You will be working Monday, Wednesday, and Thursday onsite in Tinley Park, IL.

Responsibilities

• Manage customer account assignments ranging from medium to complex.
• Run and format daily queries using company-specific software/applications to track productivity and reports.
• Create and maintain account balance spreadsheets with specialized reporting parameters.
• Act as a liaison between assigned customers and internal departments to resolve billing issues and process conflicts.
• Discuss invoice discrepancies or errors with billing and operations teams to develop corrective action plans.
• Ensure all work performed on customer accounts is documented daily and updated in the financial system for management review.

Qualifications

• Strong Email communication skills
• Customer service or collections experience
• Experience with Logistics (a nice to have)

Skills

• Email
• Invoicing
• Administration
• customer service
• oracle
• logistics