Part-time Client Service Associate – Teller (20 hours) | *Afternoon Shift* | Friendswood, TX

Key Responsibilities

• Process a variety of financial transactions accurately within authorized limits while maintaining a balanced cash drawer and adhering to established cash controls
• Deliver exceptional customer service and build strong client relationships
• Identify customer needs and recommend appropriate banking products and services
• Perform key banking activities including account maintenance, issuing counter checks, processing transfers, and accepting loan payments
• Proactively cross-sell bank products that align with client needs to deepen relationships
• Safeguard client information and adhere to all security and confidentiality protocols
• Resolve customer issues promptly or escalate to appropriate resources when needed
• Collaborate with branch leadership to achieve individual and team performance goals
• Support branch operations and complete additional duties as assigned

Required Qualifications

• A high school diploma or equivalent required
• Minimum of 6 months of experience in customer service, banking, cash handling, or a related field
• Prior cash handling or customer-facing experience preferred
• Strong communication and interpersonal skills
• Basic math skills and proficiency with computers and cash handling systems
• High attention to detail and accuracy
• Knowledge of banking products and services is a plus
• Demonstrated success in meeting or exceeding sales or referral goals preferred
• Reliable attendance and strong time management skills
• Ability to work efficiently in a fast-paced, professional environment

Work Schedule

Monday–Friday, 1:00 PM – 5:15 PM
Saturday, 9:00 AM – 1:00 PM

This is a part-time role (20 hours per week). A flexible schedule within the hours listed is required, to include every Saturday.

Employee Benefits

• Medical, Dental, and Vision Insurance (effective day one)
• Mental health support, including coaching and therapy
• Life and disability insurance
• Paid parental leave and adoption assistance
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) with company match and profit sharing
• Paid Time Off (PTO), paid training, and 11 paid Federal holidays
• Tuition reimbursement
• Competitive compensation based on experience

Employees working 20 hours or more per week are eligible to participate in Zions Bancorporation’s employee benefits, in line with our standard eligibility rules. These benefits include health insurance, life insurance, a 401(k) plan, and other benefits available to employees in similar positions.