Part Time - CDL Delivery Driver

About the Role

This position involves providing exceptional customer service, managing in-store and delivery operations, and ensuring a clean and safe work environment. Responsibilities include assisting customers with their needs, coordinating deliveries, and maintaining compliance with safety and transportation regulations.

Responsibilities

• Customer Service
  • Provides SMART customer service through daily execution of Lowe’s customer service policies, procedures, and programs.
  • Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.
  • Listens to and responds knowledgeably and promptly to customer and employee questions, guiding them through projects when necessary.
  • Demonstrates sincere appreciation to customers.
  • Communicates information about stock, special order merchandise, feature benefits, application, and warranty details related to Lowe’s programs.
  • Contacts customers regarding delivery or coordinates with truck drivers to ensure customer communication.
• In-stock and Delivery
  • Plans delivery activities, prints loading tickets, and ensures on-time delivery of orders.
  • Pulls merchandise, builds and bands delivery loads, and loads trucks within payload according to delivery orders.
  • Inspects the condition of products (e.g., appliances) before loading for delivery or assisting customers with loading.
  • Matches items on invoices with quantities loaded by verifying descriptions, items, and model numbers.
  • Ensures loads are safe, secure, and compliant with Department of Transportation (DOT) regulations.
  • Updates delivery and route status (e.g., on-site, completed) on tracking systems (e.g., iPhone).
  • Unloads, installs, and tests appliances upon delivery.
  • Verifies daily vehicle inspections, reports, and ensures cleanliness, maintenance, and repairs for delivery vehicles and equipment (e.g., lift gates).
  • Completes DOT reporting to maintain DOT certification and CDL compliance.
• Clean and Safe Stores
  • Detects common signs of shoplifting, theft, and security risks, promptly communicating them to management and/or Asset Protection.
  • Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization.
  • Maintains a safe and secure work environment, including conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
  • Adheres to all safety requirements relevant to job duties, including top stock safety, reinstalling safety cables, using aisle blockers, tether lines, spotters, and safety devices.
  • Operates store equipment as needed (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance, key cutter, panel saw, paint mixer, flooring cutters, compacter baler).
• Performs other duties as assigned.

Requirements

• Class A CDL License (required for locations with multi-unit CMV, such as tractor trailers and flatbeds) or Class B CDL License (required for locations with single-unit CMV, such as tandem flatbeds; air brake endorsement required).
• Valid medical certificate or ability to obtain one upon employment.
• Ability to pass MVR (Motor Vehicle Record) screen in accordance with company requirements.
• Ability to obtain sales-related licensure or registration as required by law.
• Ability to read, write, and perform basic arithmetic (addition, subtraction).
• Must be 21 years of age.
• Ability to comply with DOT and CDL regulations.

Preferred Qualifications

• 1 year of experience driving a semi-truck/trailer or certification from a driving school.
• 6 months of experience performing in-home delivery or retail customer service.
• 3 months of experience operating a forklift or Moffett for onloading/offloading a vehicle.

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports communities through programs focused on creating safe, affordable housing, improving community spaces, developing the next generation of skilled trade experts, and providing disaster relief.