Part Time - CDL Delivery Driver
About the Role
This position involves providing exceptional customer service, managing in-store and delivery logistics, and maintaining a clean and safe work environment. Responsibilities span customer interaction, product delivery, inventory management, and adherence to safety and regulatory standards.
Responsibilities
- Customer Service
- Provide SMART customer service by following Lowe’s customer service policies, procedures, and programs.
- Engage with customers to understand their needs, assist in locating, demonstrating, selecting, carrying, and/or loading merchandise.
- Respond knowledgeably and promptly to customer and employee questions, including walking customers through projects when necessary.
- Demonstrate appreciation to customers and communicate information about stock, special orders, feature benefits, applications, and warranties related to Lowe’s programs.
- Contact customers regarding delivery or coordinate with truck drivers to ensure timely communication.
- In-Stock and Delivery
- Plan delivery activities, print loading tickets, and ensure on-time delivery of orders.
- Pull merchandise, build and band delivery loads, and load trucks within payload limits according to delivery orders.
- Inspect the condition of products (e.g., appliances) before loading for delivery or assisting customers with loading.
- Match items on invoices with quantities loaded by verifying descriptions, items, and model numbers.
- Ensure loads are safe, secure, and compliant with Department of Transportation (DOT) regulations.
- Update delivery and route status (e.g., on-site, completed) on tracking systems (e.g., iPhone).
- Unload, install, and test appliances upon delivery.
- Clean and Safe Stores
- Verify daily vehicle inspections, report issues, and ensure cleanliness, maintenance, and repairs for delivery vehicles and equipment (e.g., lift gates).
- Complete DOT reporting to maintain DOT certification and CDL compliance.
- Detect and report signs of shoplifting, theft, and other security risks to management or Asset Protection.
- Ensure compliance with housekeeping standards (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas.
- Maintain a safe and secure work environment, including conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
- Adhere to all safety requirements relevant to job duties, such as top stock safety, reinstalling safety cables, using aisle blockers, tether lines on power equipment, spotters, and safety devices.
- Operate store equipment as needed, including Zebra phones, telephones, paging systems, copiers, fax machines, computers, CCTV surveillance systems, key cutters, panel saws, paint mixers, flooring cutters, and compactors/balers.
- Perform other duties as assigned.
Requirements
- Class A CDL License (required for locations with multi-unit CMV, such as tractor trailers and flatbeds) or Class B CDL License (required for locations with single-unit CMV, such as tandem flatbeds; air brake endorsement required).
- Valid medical certificate or ability to obtain one upon employment.
- Ability to pass a Motor Vehicle Record (MVR) screen in accordance with company requirements.
- Ability to obtain sales-related licensure or registration as required by law.
- Proficiency in reading, writing, and basic arithmetic (addition, subtraction).
- Must be at least 21 years of age.
- Ability to comply with DOT and CDL regulations.
Preferred Qualifications
- 1 year of experience driving a semi-truck/trailer or certification from a driving school.
- 6 months of experience performing in-home delivery or retail customer service.
- 3 months of experience operating a forklift or Moffett for onloading/offloading a vehicle.
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week. With total fiscal year 2025 sales of more than $86 billion, Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports communities through programs focused on creating safe, affordable housing, improving community spaces, developing the next generation of skilled trade experts, and providing disaster relief.
Benefits
For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.