Part-Time Cashier
About the role
Ralph Lauren Corporation is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
At Ralph Lauren our Cashiers embody a customer first mindset and are always ready to greet and thank customers with a genuine smile. In this role, you will ensure a seamless checkout experience processing transactions with precision, securing customer information within our Point of Sale (POS) system, and upholding an immaculate cashwrap area. Cashiers are the entry point for future roles within Ralph Lauren where you can begin to write your Next Great Chapter.
Responsibilities
- Customer Service & Sales: Create exceptional customer experiences beginning with warm, welcoming greetings; answer phones professionally and handle inquiries effectively; engage in cross-selling and upselling to enhance customer experience; share product knowledge and passion for Ralph Lauren fashion with customers; balance multiple tasks while maintaining customer service priority.
- Transaction Processing: Process all sales transactions efficiently (cash, credit, debit, checks); validate and inspect returned merchandise, ensuring that all merchandise returned is in saleable condition and eligible for return; escalate any concerns to management as needed; manage promotional offers and coupon redemption accurately; execute Ship to Home orders with precision; maintain customer profiles in POS system; ensure accurate salesperson data capture; process merchandise professionally (scanning