Part Time - Campus Catering Crew Lead

About the role

The role involves assisting management in creating an environment that promotes teamwork, continuous improvement, learning, customer satisfaction, and high standards of service. Responsibilities include preparing event paperwork and reports, ensuring adherence to company and departmental procedures, managing staff tasks, supervising team members, and resolving customer issues.

Responsibilities

• Prepares event paperwork and post-event reports.
• Ensures all company and department procedures are in place for quality products and services, and communicates with management regarding events and catering operations.
• Monitors employee uniforms, policies, and practices, and takes corrective action when necessary.
• Organizes and assigns staff tasks for events, supervises event procedures, and coordinates event details with Event Managers.
• Communicates with employees about event goals and expectations, resolves customer issues, and reports any customer relations issues to management.
• Oversees proper cleanup and end-of-event procedures according to Catering standards.
• Complies with and ensures compliance with all company policies and relevant laws and regulations.

Requirements

• High School Diploma or GED with at least six months of experience in food service/retail operations, or equivalent combination of education and experience.
• Strong interpersonal skills, self-motivation, and organizational skills.
• A Food Handler certificate from the County of San Diego is preferred.

Qualifications

• Minimum education and training: High School Diploma or GED.
• Mathematical skills: Ability to apply basic math concepts.
• Reasoning ability: Ability to apply common-sense understanding to carry out general written or oral instructions.
• Physical demands: Ability to operate food service equipment, use a variety of office machines, and reach, lift, and move objects.

Skills

• Effective communication skills.
• Interpersonal skills.
• Self-motivation and organization.

Benefits

N/A

Pay

$21.00 per hour

Schedule

N/A

Supplemental Information

The position requires a flexible schedule, including opening, mid-day, and closing shifts, as well as night shifts, weekends, and holidays throughout the year. Candidates must be available to work these flexible schedules.

Background Check Information

A background check will be conducted after a conditional offer of employment is extended by the company and accepted by the applicant. The background check includes verification of education and employment histories, criminal records, national sex offender registry check, and references. Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses.

Our Organization

Aztec Shops, Ltd., founded in 1931, is a non-profit corporation that functions as an auxiliary of San Diego State University. As a 'self-sustaining' non-profit SDSU auxiliary, Aztec Shops operates without subsidy from the University or the State. The corporation manages a variety of services including operation of SDSU Campus Stores, SDSU Dining, SDSU Conference Services, SDSU Licensing, and Commercial and Residential Real Estate properties surrounding campus.

Mission Statement

Aztec Shops, Ltd., strives to advance the priorities of San Diego State University and enhance the quality, affordability, and accessibility of every student's educational experience and success. Aztec Shops is a leader in comprehensive, sustainable, and innovative practices and is responsive to the SDSU community, contributing strategically and financially for the greater good of the University, its students, and student programs.

Values

• Integrity, honesty, transparency, and responsibility among all Aztec Shops employees and leadership staff.
• A culture of open communication, mutual respect, and belonging in every facet of our work.
• A partnership with San Diego State University with students as the main priority, actively participating in the advancement of the strategic long-term and immediate short-term needs and goals of the University.
• A professional staff culture that encourages a positive work environment and allows for work-life balance and opportunities for advancement.
• A student-centric approach to management, teaching valuable life and professional skills needed to become socially responsible global citizens.
• Principles of responsible environmental stewardship, committed to supporting a resilient and sustainable university community through innovative practices with transparency, fairness, efficiency, and accountability aligned with the University’s goals.