Part Time Brand Ambassador

About the Role

Part-Time Brand Ambassadors at Ralph Lauren have a customer-first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds customer expectations. This role serves as the entry point for future Leadership roles within Ralph Lauren, offering the opportunity to begin your Next Great Chapter.

Responsibilities

• Drive business day-to-day and achieve daily, weekly, and monthly sales goals.
• Proactively focus on the customer in all decisions to support company initiatives.
• Participate in team training to execute business results.
• Utilize "More Ways to Shop" to drive business results and support new technology adoption.
• Represent customer experience expectations in-store and deliver a consistent experience aligned with Ralph Lauren brand expectations.
• Champion Ralph Lauren core values and support a collaborative environment centered around the customer.
• Engage in networking to build a clientele and provide ongoing feedback to management on successes and opportunities.
• Strengthen customer connectivity with alternative purchasing processes (e.g., Gladly, Click to Zoom, JRNI, Ship to Home).
• Broaden customer accessibility to product discovery through QR codes, digital catalogs, and virtual stores.
• Provide feedback to management on category opportunities or needs.
• Ensure the sales floor and all store standards are met at all times.

Requirements

• Retail experience or similar industry experience in a complex, high-volume, or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap, and office; work with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register and stand, move, and walk for multiple hours.
• Ability to work a flexible schedule to meet business needs, including days, evenings, weekends, overnight shifts, and travel as required.
• Ability to build and maintain positive working relationships with customers, management, and co-workers.