Part-time Brand Ambassador

About the role

Lodge Cast Iron is seeking a part-time Brand Ambassador to join our team. This role involves welcoming guests, offering product knowledge, and creating memorable experiences.

Key Responsibilities

• Welcome guests warmly, creating an inclusive environment.
• Ask thoughtful questions to understand guests' needs and preferences.
• Share product features and usage tips with confidence.
• Offer personalized recommendations based on guests' needs.
• Pay attention to the numbers and share insights to improve team performance.
• Maintain a clean and visually appealing sales floor.
• Support daily operations, including opening/closing tasks, register transactions, restocking, and back-of-house organization.
• Adapt your approach throughout the day, using quieter moments to deepen product knowledge or refresh displays.
• Shift seamlessly into host mode when the floor fills with guests.
• Support product replenishment, shipping/receiving, and merchandising as needed.
• Represent Lodge's commitment to heritage, service, and storytelling in every interaction.

What We're Looking For

• A naturally welcoming, present, and people-focused personality.
• A confident communicator who can build rapport and guide guests through Lodge's story authentically.
• A curious individual who notices patterns and uses insights to create better experiences.
• An adaptable person who can adjust to different situations effortlessly.
• A team-oriented mindset that values exceptional hospitality as a collective effort.
• A strong work ethic, personal accountability, and genuine support for colleagues.
• Comfort with technology as a tool to serve better.

Additional Requirements

• Ability to lift up to 30 pounds and perform physical tasks.
• Comfortable using point-of-sale systems and following store operational routines.