Part Time Bilingual Reservationist

About the role

Transdev in East Hartford, Connecticut, is hiring a Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety.

Responsibilities

• Answer customer calls and input ride information using a computerized scheduling system
• Data entry into spreadsheets and databases
• Communicate late vehicle service and verifying “No Shows” with customers
• Resolve service-related complaints
• Create daily route maps of the reservations for the drivers
• Other duties as required

Qualifications

• A high school diploma or GED
• Two years reservationist or customer service experience
• Computer literate
• Excellent communication and listening skills
• Bilingual in Spanish and English
• Ability to work shifts or flexible work schedules as needed, including overtime

Benefits

• Vacation: up to 14 days per year
• Paid Sick Leave: 8 hrs. monthly full-time employees/ 5 hrs. monthly part-time employees
• Medical, dental & vision after 90 calendar days of employment for full-time employees
• Life insurance
• 401k retirement

Physical Requirements

• Work outside in varying temperature, weather, and humidity conditions
• Sit for extended periods (up to 6–8 hours per day)
• Frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
• Push and pull objects up to 25 pounds, occasionally throughout the workday
• Lift material weighing up to 50 lbs. with or without assistance
• Occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstand heavy traffic areas while performing the duties of the job
• Tolerate exposure to considerable amounts of dust, vehicle fumes and noise

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Equal Employment Opportunity

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

Drug-free Workplace

Transdev maintains a drug-free workplace. Applicants must: Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video.