Jobs · Finance · Illinois

Part Time Associate Banker Chicago South West (30 Hours)

JPMorganChase · Naperville, IL · 1 mo ago
On-siteFinanceFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements (maybe Qualifications, Skills), Benefits, Pay, Schedule only if present. The posting includes: Job Description paragraph (intro). Then "Job Responsibilities" list. Then "Required Qualifications, Capabilities, And Skills" list. Then "Preferred Qualifications, Capabilities, And Skills". Then "About Us" paragraph. Then "We offer a competitive total rewards package..." includes benefits and pay info. Also "Additional details about total compensation and benefits will be provided during the hiring process." So we have some benefits info but not specific list; but we can include Benefits section with the described benefits (comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more). That's substantive. Pay: they mention base salary determined based on role, experience, skill set and location; eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity. That's pay info. So we can include Pay section. Schedule: not mentioned. So omit Schedule. We need headings: About the role, Responsibilities, Requirements (maybe Qualifications), Benefits, Pay. Use

for each. Use
  • for lists. Use

    for prose. We must not repeat job title. No Job ID. Remove boilerplate: EEO, equal opportunity, etc. Also remove navigation, legal, etc. Also remove "About Us" maybe we can incorporate into About the role? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role (intro paragraph). Responsibilities (list). Requirements (maybe combine Required and Preferred? Could separate Qualifications and Skills but we can combine into Requirements). Benefits (list). Pay (paragraph). Ensure we preserve all substantive info. Let's extract: About the role: first paragraph: "At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals." That's the About the role. Responsibilities: list items: - Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings. - Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements. - Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want. - Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals. - Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Requirements: Required Qualifications list: - Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment. - Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients. - Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs. - Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience. - Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity. - Ability to quickly and accurately learn products, services, and procedures. - Client service experience or comparable experience. - High school diploma or GED equivalent. Preferred Qualifications: - Strong desire and ability to influence, educate, and connect customers to technology solutions. - Cash handling experience. We could combine Required and Preferred under Requirements heading, maybe separate subheadings? But instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Could have Requirements and then maybe Qualifications and Skills as separate? But we can just use Requirements heading and include both required and preferred as list items, maybe differentiate with text? But we should preserve all info; we can include two sub-lists: Required Qualifications and Preferred Qualifications. However headings only allowed for those specific; we could still have

    Requirements

    and then inside have

    Required Qualifications:

      ...

    Preferred Qualifications:

      ...
    . That's okay. Benefits: from About Us: "We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more." We need Benefits section separate from Pay. So Benefits list: comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Pay: base salary determined based on role, experience, skill set and location; eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity. We'll put Pay as paragraph. We must not include boilerplate like "Additional details about total compensation and benefits will be provided during the hiring process." That's somewhat generic but still substantive? It's a statement about details to be provided later; maybe we can omit as it's not specific benefit. It's not required but could be considered filler. Safer to omit. Also remove "About Us" paragraph that is generic; we already used benefits and pay from it. The rest of About Us: "Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs." This is substantive but not under any heading; maybe we can include in About the role? But About the role already has intro; we could add this as additional paragraph under About the role. However the instruction: About the role heading for section headings; we can put all descriptive prose under that heading. So we can include the About Us paragraph as part of About the role. Similarly "About The Team" paragraph: "Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households." This is also substantive; could be included under About the role as well. Thus About the role will have multiple paragraphs. We must not include EEO etc. Now craft HTML. Structure:

    About the role

    At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals.

    Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

    Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

    Responsibilities

    • Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
    • Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
    • Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
    • Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
    • Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

    Requirements

    Required Qualifications:

    • Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
    • Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
    • Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
    • Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
    • Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
    • Ability to quickly and accurately learn products, services, and procedures.
    • Client service experience or comparable experience.
    • High school diploma or GED equivalent.

    Preferred Qualifications:

    • Strong desire and ability to influence, educate, and connect customers to technology solutions.
    • Cash handling experience.

    Benefits

    • Comprehensive health care coverage
    • On-site health and wellness centers
    • Retirement savings plan
    • Backup childcare
    • Tuition reimbursement
    • Mental health support
    • Financial coaching
    • More benefits programs based on eligibility

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