Part Time Assistant Store Manager - 5950

General Function / Summary

The Assistant Store Manager serves as a front-line brand ambassador for Check N Go, Allied Cash Advance, or Cash Store, part of the CNG Holdings, Inc., family of companies. They are responsible for providing excellent customer service and regulatory excellence, handling customer inquiries, and ensuring compliance with federal and state regulations.

Duties

• Serve and educate customers on the product portfolio by presenting options that meet their needs.
• Escalate unresolved issues to the store manager, DDO, and corporate office.
• Answer telephone inquiries, perform outbound sales and collections calls, and respond professionally to customer concerns.
• Handle and count currency, manage cash drawers, and balance receipts.
• Process transactions accurately according to company policy, including loans, check cashing, and Net Spend.
• Comply with federal and state regulations and complete required trainings.
• Perform customer verifications and assist with resolving discrepancies.

Minimum Education And Experience Required

• High school diploma, GED, or equivalent experience.
• 1+ year(s) of experience with sales, customer service, and/or cash handling preferred.
• Strong customer service, active listening, and communication skills.
• Proficiency in Microsoft Office programs.
• Ability to multitask, prioritize, and work autonomously.
• Own personal reliable transportation compliant with company policy.
• Valid Driver’s License and automobile insurance.

Physical Demands

• Call center/retail/office environment.
• Extensive cash handling.
• Extended phone usage.
• Long periods of standing.
• Extended viewing of computer screens and typing.
• Able to lift up to 50 lbs.

Travel / Attendance

• Must be able to travel to all stores within the assigned district with personal vehicle.
• May be asked to travel to neighboring districts.
• May require overnight travel.
• Must work assigned shifts as scheduled.

Why Choose CNG Holdings, Inc.

• CNG Holdings Inc. is a respected leader in the financial services industry, providing convenient and accessible financial products and services.
• We strive to make a difference in our customers' lives and the communities we serve.
• We are committed to hiring and retaining a diverse workforce and embracing our core values of accountability, inclusivity, transparency, and focus.
• We are an Equal Opportunity/Affirmative Action employer.