Part Time Assistant Manager - Self-Storage
About the role
Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies.
Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes.
Solves issues professionally and positively.
Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion.
Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed.
Maintains awareness of rates, specials, and revenue-related factors.
Performs required daily administrative tasks including handling cash, balancing receipts, pursuing collections, processing daily bank deposits and completing auctions according to policy and laws.
If at a participating location, assists tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.
Responsibilities
- Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies.
- Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes.
- Solve issues professionally and positively.
- Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion.
- Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed.
- Maintains awareness of rates, specials, and revenue-related factors.
- Performs required daily administrative tasks including handling cash, balancing receipts, pursuing collections, processing daily bank deposits and completing auctions according to policy and laws.
- If at a participating location, assists tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.
Requirements
High school diploma/GED required.
Experience in sales or retail environment preferred.
Experience in fast-paced, customer service-related environment preferred.
Property Manager: At least one year of experience in property management experience preferred.
A background will be conducted at time of hire.
For positions that involve driving, a valid driver’s license and reliable transportation are required.
Qualifications
High school diploma/GED required.
Experience in sales or retail environment preferred.
Experience in fast-paced, customer service-related environment preferred.
Property Manager: At least one year of experience in property management experience preferred.
A background will be conducted at time of hire.
For positions that involve driving, a valid driver’s license and reliable transportation are required.
Skills
Naturally curious person who is self-sufficient and enjoys doing a variety of tasks at one time.
Benefits
Performance-based bonuses and incentives.
Regular team recognition events and awards.
The occasional “unofficial” title change to “Tenant Relations Guru” or “Operations Overachiever” for Top Performers.
Pay
Details TBD.
Details TBD.
Schedule
~24 hrs/week.
Monday - Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: Closed