Part-Time Assistant Manager (Retail/Storage) - AZ04

Company Overview

Prime Group Holdings, LLC is a vertically integrated private‑equity real‑estate firm specializing in self‑storage and other alternative real‑estate asset classes. With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self‑storage properties globally, managing a portfolio of 320+ assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands (24+ million rentable square feet). The firm operates three flagship funds, employs 700+ professionals, and maintains offices in Saratoga Springs, NY (headquarters), Jupiter, FL; Manhattan, NY; Denver, CO; Hackensack, NJ; Yorktown, VA; and Calgary, Alberta.

About the Role

Assistant Manager – Prime Storage Group. You will be the frontline champion at our self‑storage facilities, handling rentals, customer interactions, merchandise sales, and property‑maintenance duties while building strong customer relationships.

Primary work location: 9220 W. Indian School Rd, Phoenix, AZ 85037 (with flexibility to float to other locations as needed).

Responsibilities

• Rent out self‑storage units, parking spaces, and related products.
• Convert telephone and walk‑in inquiries into rentals.
• Maintain accounts receivable through collections, posting payments, and processing.
• Deliver daily bank deposits accurately and timely.
• Upsell moving products and assist customers with unit‑sizing decisions.
• Greet customers promptly, enthusiastically, and professionally.
• Understand and sell the features and benefits of the property at every opportunity.
• Resolve customer issues in a timely and effective manner.
• Ensure company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Perform routine maintenance duties such as walking the property, maintaining bathroom and hallway cleanliness, weeding, operating power tools, changing light bulbs, and other related tasks.
• Perform other duties as assigned.

Requirements

• 1–2 years of relevant work experience in a fast‑paced, customer‑facing environment.
• High School Diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Technically savvy with the ability to learn new applications and Point‑of‑Sale systems.
• Proficiency in Microsoft Outlook (and other Microsoft products).
• Physically able to perform routine maintenance duties daily, including walking the property, cleaning, weeding, operating power tools, and changing light bulbs.
• Must be able to lift 50 lb.
• Valid driver’s license, insurance, and reliable transportation.
• Availability for travel and flexibility to work at various locations.
• Ability to float and work at the Phoenix, AZ location listed above.

Benefits

• Healthy work/life balance – most facilities close by 6:00 pm and are closed on Sundays.
• Competitive pay with bonus opportunities.
• Health, dental, vision, life, short‑term disability, and long‑term disability insurance.
• 401(k) program with company matching.
• Paid time off and paid holidays.
• Career advancement opportunities.

Pay

$19.00 – $21.00 per hour.

Schedule

Facilities generally close by 6:00 pm and are closed on Sundays; flexibility to work at various locations and occasional travel may be required.