Part-Time Assistant Community Manager - Concord, CA

About the role

The Assistant Community Manager will work with the Community Manager to effectively manage the property and achieve property objectives as set forth by the Regional Property Manager and the property owner. In addition, the Assistant Community Manager will assist the Community Manager in maintaining daily, weekly, and monthly reports, including accurate reporting of rents and deposits received. In the Community Manager's absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives.

Essential Duties and Responsibilities

• Maintains compliance with all general and community-specific regulations, including LIHTC at varying levels of the area median income, Bond, MHP, RHCP, and/or HOME program requirements.
• Ensures paperwork is completed accurately and processed as directed by the Community Manager, Compliance Department, and/or third party.
• Ensures initial applications are completed within two weeks of application date and completes resident recertifications on time.
• Works on multiple tasks simultaneously while balancing work quality with meeting deadlines.
• Uses critical thinking to solve problems and works collaboratively with others to reach community/company goals.
• Supports with reviewing the aged receivables report regularly and collecting outstanding balances from existing and past residents.
• Aids the Community Manager in reviewing community financials and expenses.
• Posts resident rent payments; posts subsidy/housing rent payments where applicable.
• Develops and maintains positive, professional relationships with internal and external stakeholders.
• Handles resident complaints, concerns, and special requests as directed by the Community Manager.
• Maintains a current database of all traffic-related activities and responds to incoming leasing inquiries (waitlist, telephone, email, walk-in).
• Completes required monthly tasks.
• Addresses and reports any potential safety hazards to supervisors immediately upon discovery.

Required Skills

• A minimum of six (6) months of on-site property management experience at a Tax Credit; Section 42 property (LIHTC - Low Income Housing Tax Credit).
• Computer skills in Microsoft Word, Excel, and Outlook.
• Strong skills in customer service and sales.
• Experience in YARDI Voyager is a plus.
• Valid driver’s license from the state in which you reside.
• High School Diploma or GED preferred, but not required.