Part Time Assistant

Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials, Fear of God, its own brands, and many more, the Pacsun community believes in using its voice, platform, and resources to inspire and bring about positive development. The PacCares program supports and partners with organizations that align with internal and external initiatives surrounding mental health, diversity, and equality.

About the role

The Assistant Store Manager assists the Store Manager in leading a customer‑focused, top‑line sales‑driven, profitable and productive store location. The Assistant Store Manager must inspire and motivate others by exhibiting core‑value behaviors—including a customer‑focused selling culture—and ensure execution of the store’s KPIs. Assistant Managers also hold store employees accountable to all policies and procedures.

Responsibilities

• Displays a customer‑focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience.
• Handles customer situations in compliance with policy and procedures, attempts to “solve for yes” and escalates issues as appropriate.
• Maintains a clean and well‑organized store, promoting a safe working and shopping environment to maximize the customer experience.
• Shares feedback from customers with the leadership team to improve the overall customer experience.
• Performs as the floor supervisor role as needed to cover non‑peak periods (breaks, etc.).
• Delivers an engaging, positive and authentic customer experience with all customers.
• Holds self and others responsible for the accomplishment of all operational tasks.
• Coaches and provides feedback on Sales Associates’ performance.
• Supports associate engagement by recognizing and rewarding outstanding performance.
• Provides direction to associates to ensure understanding of company directives and standards.
• Prioritizes and delegates tasks to meet all operational needs.
• Supports and executes visual directives and maintains visual standards set by the company.
• Drives efficiency in all operational store processes.
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom.
• Maintains a clean and well‑organized stockroom and store, promoting a safe working and shopping environment.
• Ensures all store associates follow all policies, procedures and Safety Program practices.
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends.
• Inspires and motivates others by consistently exhibiting core‑value behaviors.
• Demonstrates willingness, aptitude, and initiative to learn about product, brands, fashion and trends.

Requirements

• Passion for product, brands, fashion and trends.
• High School Diploma or equivalent preferred.
• Effective written, verbal and presentation skills.
• Strong communication skills.
• Excellent time‑management skills.
• Proficiency in math and strong computer skills.

Leadership qualities

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross‑functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a PacSun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent that delivers performance excellence.
• As a manager, serve as a leader of company culture, norms, and conduct.
• Balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Physical requirements

• Frequently lift and/or move up to 20 lb and occasionally lift and/or move up to 35 lb.
• Frequently sit/stand for long periods and climb ladders as needed.
• Regularly required to talk or hear; frequently required to sit, stand, walk, use hands to finger, handle or feel, as well as reach, twist or squat.
• Ability to maneuver around sales floor, stockroom and office areas.
• Specific vision abilities required include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in an open environment with fluctuating temperatures and standard lighting.
• Hotel, airplane, and car travel may be required for SM and above roles only.

Schedule

This is a part‑time position with a required range of 20–40 hours per week. Flexibility to work weekends, nights, and peak holiday periods is required.