Part Time Asset Protection Associate

About the role

SCHEELS is a leader in the sporting goods industry, offering the largest selection of sports brands in America. We empower our associates to become experts in exceeding the needs and expectations of our customers through comprehensive business and product training.

Responsibilities

• Communicate with leadership regarding encounters and investigations
• Maintain a professional relationship with local authorities and law enforcement agencies
• Collaborate with law enforcement and other local retailers to identify organized retail crime threats
• Absorb cash and handle transfers
• Observe customers and associates for potential acts of theft or fraud
• Take appropriate action to prevent theft, apprehend individuals engaged in theft activity when prevention is not effective
• Conduct surveillance and apprehension of external theft suspects in compliance with company ethical standards and apprehension guidelines
• Monitor video via CCTV and conduct on-site interviews
• Develop and maintain knowledge and use of CCTV surveillance equipment
• Assist in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisor
• Maintain a high visible deterrent to crime and positively influence the security incident rate as well as assist with inventory controls
• Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores
• Examine and properly tag property being brought into the stores including personal property, equipment for service, and firearms
• Watch facilities and parking areas on foot. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
• Complete monthly reports on safe or non-safe practices found on the sales floor or backstocks
• Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
• React as necessary and assist in handling any situations – shoplifting, medical emergencies, and inclement weather

Requirements

• Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person including eye contact, a smile, and a genuine “Thank you”
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
• Genuine interest and action in helping others before yourself, regardless of recognition or reward
• Teach-ability: consistent eagerness to listen, learn, apply knowledge, and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation, and spelling
• Dress Code: meets Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners
• Efficiency: demonstrate pride and ownership of their work while meeting expected deadlines

Qualifications

• High School Diploma/GED
• College graduate preferred
• Proven track record of strong communication and organization skills
• Prior Loss prevention (2-3 years) experience
• Currently certified or willing to become certified in CPR and OC (Oleoresin Capsicum aka pepper spray) foam deployment

Skills

• Customer Service
• Safety
• Asset Protection
• First Responder
• Team Mentality
• Physical Requirements/Lifting Requirements

Benefits

To see a full list of benefit offerings from Scheels, visit scheels.com/careers.

Pay

$16.00 per hour

Schedule

Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday-Saturday, 10a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays. Availability of two weekends per month is required, three is preferred. Average hours per week is 15-20

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status concerning public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.