Part-Time Animal Control Registration Officer

Daily Duties

• Monitor and respond to department voicemails and emails
• Answer and route incoming phone calls
• Process incoming and outgoing mail
• Maintain office supply inventory and place necessary orders
• Maintain the county's rabies vaccination and animal registration database
• Organize and maintain paper files for vaccinations and registrations
• Process tag payments submitted by veterinary clinics and pet owners
• Conduct over-the-counter rabies tag sales
• Gather, record, and update information on lost and found pets
• Collect applicable fees for release of county strays picked up by the Warden
• Cookordination communications with law enforcement and municipal agencies as needed
• Enter microchip information into online platforms and internal databases
• Provide general administrative and secretarial assistance to the Administrator
• Receive and document animal-related complaints, including loose dogs and welfare concerns, for assignment to the Warden
• Aid with scheduling and coordinating the low-cost spay/neuter program
• Aid with implementation and documentation of the TNR (Trap-Never-Return) Feral Cat Program
• Aid the Warden when requested when filling in

Minimum Qualifications/Requirements

• High School Diploma/GED
• Prior experience in clerical, administrative, or customer service work required (government or animal-related experience preferred)
• Proficiency with computers, including email, spreadsheets, data entry, and database systems
• Ability to learn and utilize specialized animal control registration and microchip software
• Effective verbal and written communication skills
• Strong organizational skills and the ability to manage multiple tasks and deadlines
• Accurate cash-handling and record-keeping abilities
• Ability to maintain confidentiality and handle sensitive information appropriately
• Strong problem-solving abilities and attention to detail
• Ability to work independently and collaboratively within a small team
• Ability to interact professionally with the public, veterinarians, law enforcement, and municipal partners
• Comfort working around animals in a controlled environment
• Ability to remain calm, courteous, and solution-focused during emotionally charged situations

Physical Requirements

• Ability to sit, stand, and walk for extended periods of time
• Ability to lift or move up to approximately 25 pounds
• Ability to occasionally assist with handling animals in a controlled environment (no handling of aggressive animals required)
• Ability to bend, reach, file, type, and perform repetitive hand and wrist movements
• Ability to work in office settings and, when required, outdoor or shelter environments
• Ability to effectively communicate in person, by phone, and in writing
• Ability to sustain attention to detail in a busy environment