Part Time (30 Hours) Associate Banker, Brighton East Branch, Brooklyn, NY Bilingual Russian Required

About the role

As an Associate Banker at Chase, you will represent the brand and culture with hospitality, using the latest banking solutions and cutting‑edge financial technology combined with friendly, attentive service. You will contribute to the branch’s success by delivering exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients achieve their financial goals.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic with a tablet, checking clients into the waiting queue, and scheduling or canceling client meetings.
• Exceed client expectations by providing account servicing, maintenance, and opening new accounts while complying with all policies, procedures, and regulatory requirements.
• Educate and assist clients with day‑to‑day banking transactions, including use of the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions, in partnership with other branch team members.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATMs, or other equipment, adhering to all bank policies and procedures.

Required qualifications, capabilities, and skills

• Ability to put clients first and exceed their expectations with attentive, friendly service.
• Ability to build trusted relationships by demonstrating genuine care and concern.
• Ability to engage clients through clear, polite communication, anticipating their needs.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Ability to elevate the client experience by collaborating with team members to deliver seamless service.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Reading and speaking in both English and Russian is required.

Preferred qualifications, capabilities, and skills

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

About us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We support small businesses, nonprofits, and cities with solutions that meet all their financial needs.

Benefits

• Competitive total rewards package, including base salary based on role, experience, skill set, and location.
• Commission‑based pay and/or discretionary incentive compensation (cash and/or forfeitable equity) for eligible roles.
• Comprehensive health care coverage.
• On‑site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching and additional employee programs.

About the team

The Consumer & Community Banking division serves Chase customers through personal banking, credit cards, mortgages, auto financing, investment advice, small‑business loans, and payment processing. The group leads the U.S. in credit‑card sales, deposit growth, and digital solution usage, while ranking first in customer satisfaction.