Part Time (20 Hours) Associate Banker, Kenwood Branch, Cincinnati, OH

About the Role

As an Associate Banker at Chase, you will represent our brand and culture by delivering exceptional client experiences. You'll build lasting relationships, provide account servicing, and educate clients on our products and services, all while utilizing cutting-edge financial technology.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling/canceling meetings using a tablet.
• Provide account servicing, maintenance, and open new accounts while complying with policies, procedures, and regulatory requirements.
• Educate clients on day-to-day banking transactions and self-service options, such as the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships with clients by actively listening, demonstrating empathy, and sharing product knowledge.
• Perform branch operations, including managing cash devices like the cash vault and ATM, adhering to bank policies and procedures.

Requirements

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Qualifications

• Ability to put clients first, exceed expectations, and build trusted relationships.
• Strong communication and problem-solving skills, with attention to detail.
• Ability to quickly learn products, services, and procedures.

Preferred Qualifications

• Experience with cash handling.
• Strong desire and ability to influence, educate, and connect customers to technology solutions.

About Chase

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals. We offer a competitive total rewards package, including base salary, commission-based pay, and a range of benefits to meet employee needs.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute and make reasonable accommodations for applicants' and employees' needs.

About the Team

Our Consumer & Community Banking division serves Chase customers through a range of financial services, including personal banking, credit cards, mortgages, and small business loans. We lead the U.S. in credit card sales, deposit growth, and digital solutions, while ranking first in customer satisfaction.