Part Brand Ambassador(Charlotte Premium Outlet)

About the role

Part-Time Brand Ambassadors at Ralph Lauren are entry points for future Leadership roles. They are driven individuals who prioritize customer satisfaction and are passionate about providing a personalized and inspiring shopping experience.

Responsibilities

• Motivated to drive the business day-to-day and achieve daily, weekly, and monthly sales goals.
• Proactively drives business by focusing on the customer at the core of all decisions.
• Supports company initiatives and participates in team training to execute business results.
• Utilizes "More Ways to Shop" to drive business results and supports the use of new technology.
• Represents the customer experience expectations in store, delivering a consistent experience aligned with Ralph Lauren Brand standards.
• Champions Ralph Lauren core values and supports a collaborative environment with the customer at its core.
• Engages in networking to build a clientele and provides ongoing feedback to management on successes and opportunities.
• Strengthens customer connectivity with alternative paths to purchase, such as Gladly, Click to Zoom, JRNI, and Ship to Home.
• Broadens customer accessibility to product discovery through QR codes, digital catalogs, and virtual stores.
• Provides necessary feedback to management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Requirements

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Flexible schedule to meet the needs of the business, including day, evening, weekends, overnight shifts, and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co-workers.

Qualifications

Commensurate with experience.

Skills

Not specified.

Benefits

Not specified.

Pay

TBD

Schedule

TBD