PARKS, HERITAGE,&TOURISM INTERPRETER II

Job Summary

The Parks, Heritage, and Tourism Interpreter II is responsible for developing and conducting engaging interpretive programs that educate and inspire visitors about Arkansas's natural, cultural, and historical resources. This position plays a key role in public outreach, program development, and resource preservation, working within state parks, historic sites, and other heritage locations.

Primary Responsibilities

• Design and present educational programs, guided tours, and interactive exhibits focused on Arkansas’s natural and cultural heritage.
• Engage visitors of all ages through storytelling, demonstrations, and hands-on activities.
• Congduct special events, living history programs, and nature walks to enhance visitor experiences.
• Provide exceptional customer service by answering visitor inquiries and offering recommendations.
• Collaborate with educators and community organizations to promote heritage tourism and outdoor education.
• Assist in historical and environmental research to ensure program accuracy and authenticity.
• Work with conservation staff to promote and protect natural and cultural resources.
• Participate in historical reenactments, artifact preservation, and environmental stewardship projects.
• Maintain interpretive tools, props, and presentation materials.
• Keep records of program attendance, visitor feedback, and outreach efforts.

Knowledge and Skills

• Strong verbal and written communication skills for engaging diverse audiences.
• Ability to translate complex historical or environmental topics into engaging and accessible content.
• Knowledge of interpretive methods, heritage tourism, and environmental education principles.
• Ability to develop and deliver age-appropriate educational programs.
• Creativity in program design, storytelling, and interactive learning techniques.
• Strong problem-solving skills and ability to handle guest inquiries and concerns.
• Experience working with diverse audiences, including children, families, and school groups.
• Strong attention to detail and ability to conduct historical, cultural, or ecological research.
• Time management skills to balance programming, administrative tasks, and visitor interactions.

Minimum Qualifications

• At least two years of experience in interpretive programming, environmental education, museums, education, or a related field.

Other Job Related Education and/or Experience

May be substituted for all or part of these basic requirements, except for certification or licensing requirements, upon approval of the Qualifications Review Committee. The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.