Parking Valet Attendant

Location: Johns Island, South Carolina

About the role

As a Valet Attendant, you’ll be the first and last point of contact for our guests. Your role is to safely and efficiently park and retrieve vehicles, while delivering exceptional customer service that enhances the guest experience. You’ll work closely with a supportive team and management to maintain high standards of service, safety, and professionalism.

Responsibilities

• Greet guests warmly upon arrival
• Open vehicle doors and assist with luggage
• Park and retrieve vehicles promptly and safely
• Take luggage to guest rooms
• Provide outstanding customer service at all times
• Communicate clearly and professionally with guests, coworkers, and supervisors
• Report any accidents or incidents immediately
• Follow company safety and service procedures
• Explain parking rates and provide instructions for guests to retrieve their self-park vehicles
• Inspect each vehicle before taking possession and follow company guidelines
• Maintain company uniform appearance
• Resolve guest issues in a positive and helpful way
• Stand, walk, and remain active most of the day; occasionally help with items weighing up to 50 lbs
• Complete small cleaning or maintenance tasks or other special projects as requested by local management

Requirements

• Must be at least 18 years old
• Must be able to carry up to 50 pounds up stairs / jog to cars
• Valid driver’s license required (at least 2 years of driving experience)
• Ability to drive manual transmission preferred
• Strong communication and customer service skills
• Ability to stand and walk for extended periods
• Willingness to work flexible shifts, including mornings, afternoons, and weekends
• Able to follow instructions and work well in a team
• Clean driving record (a 5-year driving summary may be requested for insurance purposes)
• Energetic, outgoing, and professional demeanor

Qualifications

• Valet parking experience: 1 year or more (preferred)
• Customer service experience: 1 year or more (preferred)

Benefits

• Free parking while working at assigned location(s)
• Flexible scheduling, including paid holidays and wellness days
• Free and confidential Employee Assistance Program (EAP) with 24/7 support, including 3 free counseling sessions for employees and household family members (full-time employees)
• Paid vacation and an extra day off on your birthday (full-time employees)
• Comprehensive benefits package for full-time employees, including:
  • Medical, dental, and vision insurance
  • HSA and FSA options
  • 6 supplemental insurances (e.g., commuter benefits, pet insurance)
  • 401k retirement plan
• Seven paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday
• Opportunities for career advancement within the company

Pay

$13.00 - $25.00 per hour plus cash tips

Schedule

• Full-time positions available
• Day shift / Night shift options
• Flexible scheduling, including AM/PM and weekend shifts