Parking Garage Porter - Fort Worth, TX

About the role

The Garage Porter plays a crucial role in maintaining the cleanliness, safety, and organization of parking facilities. This position ensures that the garage and surrounding areas are well-maintained, handles minor maintenance tasks, and provides customer support as needed.

Responsibilities

• Keep parking areas, stairwells, and elevators clean by sweeping, mopping, removing trash, and performing general upkeep.
• Demonstrate accountability by following instructions, completing tasks on schedule, and maintaining a safe work environment through proper equipment use, reporting hazards, and following safety procedures.
• Handle difficult or emotional guest situations with professionalism and prompt resolution, ensuring high-quality service and responsiveness to guest needs.
• Maintain a positive team environment by balancing individual responsibilities, supporting colleagues, and acknowledging team achievements.
• Ensure parking signs, pay stations, and other facility equipment are clean, functional, and properly positioned.
• Document and report any maintenance issues, safety concerns, or suspicious activity to management.
• Help maintain safe walking and driving conditions by addressing snow, ice, or water accumulation in parking areas.

Qualifications

• High school diploma or equivalent.
• Customer service experience preferred.
• A valid driver's license and reliable transportation are required.
• Candidates must pass and maintain a clean background check.
• Must have the stamina to stand, walk, and lift up to 50 lbs for extended periods, often in varied weather conditions.
• Flexible to work nights, weekends, and holidays to support guest needs and hotel operations.