Parking Facilities Associate - DTW Airport

Employment Type: Full Time | FLSA Status: Non-Exempt

Pay

• Hourly Rate: $15.50 (Day Time) | $16.50/Hour (Overnight)
• Overtime Income Potential: Up to $55,000 with overtime
• Full-time pay ranges from $45,000 - $55,000 with overtime; top earners have achieved over $80,000
• Weekly payroll

About the role

The Parking Facility Associate is responsible for keeping the parking garage at the Detroit Metropolitan Airport clean and in excellent condition. This position involves facility maintenance duties and customer interface. Previous experience is preferred but not required. The individual must be able to perform with minimum supervision. Other duties may include equipment service and general housekeeping tasks.

Responsibilities

• Perform all maintenance and cleaning tasks noted in the checklists and as directed by the facility manager/supervisor to ensure all dirt, dust, litter, and debris is removed from all areas of the facility using brooms, mops, brushes, and other hand tools.
• Walk garage daily to note and correct any maintenance problems.
• Sweep and pick up around the entrances, exits, stairwells, and clean surface area rails on all levels.
• Paint all areas of the facility as directed to ensure painted surfaces such as poles, signs, doors, walls, curbs, islands, and gates are properly maintained and look neat.
• Replace burned-out bulbs.
• Apply oil absorbent to oil spills.
• Submit requests for repairs or maintenance.
• Check conditions of safety items, such as gate arms, to ensure clearance bars are secure.
• Provide ticket and record gate counters to the Manager.
• Maintain a garage/lot sweep sheet.
• Operate automatic sweepers, scrubbers, outdoor equipment such as weed eaters, lawnmowers, or other electrical tools to repair or construct items, as applicable.
• Shovel, plow, or blow snow from entrance or exit ramps and areas designated by the Facility Manager using shovels, snow blowers, and other light-duty equipment.
• Report any unknown, observed, or suspected violations of company policy, safety hazards, or unusual occurrences to the Facility Manager in a timely manner.
• Assist customers within the facility or as directed by the Facility Manager/Supervisor.
• Resolve customer complaints independently or with the aid of a supervisor.
• Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts.
• Perform other duties as assigned.

Requirements

• High School Diploma or a combination of experience and education.
• May require facility maintenance, electrical, and/or painting experience and/or skills training depending on the job assignment and facility.
• Valid driver’s license with a current address and acceptable driving record.
• Ability to drive a vehicle.
• Availability to work special shift requirements, which may vary depending on location hiring needs.

Skills

• Oral Communication: Speaks clearly; listens and gets clarification; responds well to questions.
• Written Communication: Writes clearly and informatively; able to read and interpret written information.
• Customer Service: Maintains a positive attitude; responds to requests for service and assistance.
• Adaptability: Adapts to changes in the work environment; able to deal with change, delays, or unexpected events.
• Judgment: Exhibits sound and accurate judgment.
• Professionalism: Reacts well under pressure.
• Language Ability: Ability to read, write, and interpret the English language; ability to respond to common inquiries or complaints from customers.

Physical Demands

• Use hands to communicate with customers and fellow employees.
• Sit, reach with hands and arms, stand, or walk for long periods of time (up to 8 hours).
• Climb, balance, stoop, kneel, and crouch.
• Twist, turn, stretch, and bend on a frequent basis.
• Lift and move up to 50 pounds or more regularly.
• Move in a relatively quick manner.
• Specific vision abilities: close vision, peripheral vision, and ability to adjust focus.
• Ability to withstand working with dust, chemicals, and other possible irritants.
• Work in extreme weather conditions (rain, snow, cold, heat).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.