PARKING ENFORCEMENT OFFICER

Compensation Range: $22.00 - $24.00 per hour

About Us

One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 75+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

Culture

We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture: clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About The Position

As a parking enforcement officer, you play an important role in promoting public safety and ensuring compliance with parking regulations. You will be the friendly face that drivers encounter when parking in public spaces. Through your enforcement of parking laws and regulations, you help create an environment of orderliness and fairness in the community. This role is in the San Mateo area, working Thursday - Saturday, 8:00 am - 4:30 pm, returning at the end of day to Redwood City.

Responsibilities

• Patrol assigned parking areas to enforce parking regulations and address violations promptly.
• Document parking violations accurately, ensuring proper records are maintained.
• Take responsibility for the proper care and maintenance of issued equipment and vehicles.
• Interact professionally and courteously with customers, providing information and assistance as needed.
• Report incidents, security concerns, and maintenance issues promptly to the appropriate authorities.
• Maintain clear and effective communication with the team and superiors.
• Foster a sense of unity and camaraderie within the parking enforcement team.
• Support colleagues when needed and promote a positive working atmosphere.
• Embrace a culture of inclusion, respect, and teamwork.
• Provide exceptional customer service to parkers, addressing inquiries and concerns with patience and professionalism.
• Educate parkers on parking regulations and offer guidance to ensure compliance.
• Assist with emergency situations and offer aid when required.
• Monitor parking to maximize revenue collection while minimizing unauthorized parking.
• Identify opportunities to improve parking enforcement efficiency and effectiveness.
• Assist in the development of strategies to enhance profitability for both the Company and our clients.

Requirements

• High school diploma or equivalent.
• Strong interpersonal and customer service skills.
• Attention to detail and ability to accurately document violations.
• Excellent verbal and written communication skills.
• Ability to work outdoors and handle physically demanding tasks.
• Valid driver's license and reliable transportation.

Pay

$22.00 - $24.00 per hour

Schedule

Thursday - Saturday, 8:00 am - 4:30 pm

Benefits

• Sick leave for full-time and part-time employees